top of page
  • Susie S

2G / 3G Networks Shutdowns and Consumer Implications

Updated: Apr 28, 2023

2G and 3G network shutdowns refer to phasing out older generations of mobile network technology in favour of newer and more advanced ones, such as 4G and 5G.

As newer mobile technologies have emerged, older technologies such as 2G and 3G have become less efficient and less capable of supporting the demands of modern mobile communication. This has led many countries and mobile network operators to begin the process of shutting down their 2G and 3G networks to make way for newer, more advanced technologies.

The shutdown process typically involves a gradual phase-out of 2G and 3G services, with mobile network operators providing a transition period during which users can switch to newer technologies. The timeline and process for shutting down 2G and 3G networks vary by country and operator. Still, the trend is generally towards fully transitioning to 4G and 5G technologies in the coming years.

One of the main benefits of shutting down older mobile network technologies is that it frees up valuable spectrum resources that can be used to support newer and more advanced technologies. This can help to improve network performance and provide faster and more reliable mobile communication for users. However, it can also create challenges for users who may still rely on older devices or services incompatible with newer technologies and may require additional investment in new equipment or services to stay connected.

The shutdown of 2G and 3G networks can significantly impact consumers who are still using devices that rely on these older technologies. Some of the key impacts include:

  1. Compatibility issues: Devices that only support 2G or 3G technologies will no longer be able to connect to the network after the shutdown, leaving consumers with limited or no connectivity. This can be a major issue for people relying on these devices for critical communication or accessing basic services.

  2. Upgrading costs: Consumers who want to continue using mobile services must upgrade their devices to ones that support newer technologies like 4G or 5G. This can be costly, especially for people on a limited budget or with older devices that are not compatible with the latest technologies.

  3. Reduced network coverage: In some cases, the shutdown of 2G and 3G networks can result in reduced network coverage, as the newer technologies may not reach all of the same areas or provide the same level of coverage. This can be particularly problematic in rural or remote areas with limited connectivity.

  4. Limited choice of mobile operators: Consumers who rely on 2G or 3G networks may have limited options for mobile operators, as some operators may choose not to offer services on these older networks or may phase them out earlier than others.

Overall, the impact of 2G and 3G network shutdowns on consumers will depend on various factors, including the specific network being shut down, the timing of the shutdown, and the availability of alternative technologies and services. Mobile network operators generally provide advance notice and support for customers during the transition period. Still, it is important for consumers to be aware of the changes and to plan accordingly to ensure they can continue to access mobile services.

For more information on the status of each country's Network shutdown,

you can find the following:


Susie Siouti is the Chief Commercial Officer for SmartViser helping organisations in the Telecommunications industry offer superior end-user quality of experience and service with the introduction of innovative test automation products. Susie has 20 years of experience in the Telecoms industry and in that time has led teams across the world mainly in Testing and Compliance. Holding an MBA from Henley Business School brings a diverse set of skills and expertise, including business acumen, strategic thinking, financial management, sales and marketing expertise, leadership, and innovation.

Susie joined SmartViser in 2016, is part of the internal steering committee, responsible for developing and implementing the company's commercial strategy and encouraging a customer-centric culture. The main mission is to help organizations to create value by offering better quality products and services by improving operational efficiency and innovation.


Never miss out on our FREE Smartphone Reviews.

Simply add your email below to sign-up for our monthly newsletter providing you with all the latest mobile phones that ViserMark have tried and tested. No pressure, you can unsubscribe at any time, and we promise not to fill up your inbox.

63 views0 comments


Rated 0 out of 5 stars.
No ratings yet

Add a rating
bottom of page