Frequently Asked Questions
Can't find the answer to your question on this page? Don't hesitate to Contact Us.
How do you ensure objectivity and reliability in your testing and results?
ViserMark is using viSer test automation to perform all the testing. This ensures objectivity in our testing process, removes the possibility for human errors, is unbiased and provides full repeatability. The test environment is monitored very carefully using various probes to ensure same conditions as used for all testing.
This scientific approach adhering to the strictest testing protocols allows us to rank and benchmark Smartphones services based on their battery performance.
How do you select the products to test?
As with any company our test resources are limited. Some of the Smartphones are sent directly by manufacturers asking to perform the testing and they are able to use the labels as part of their marketing communication.
For the rest of we tend to select them based on our interest, level of innovation and our readers preference. We update our review list on a regular basis to ensure we cover as many Smartphones as possible.
What is your testing protocol?
To have an independence, repeatable and rigorous testing protocol, ensures that there is no room for error. This means all tests are performed under strictly controlled test conditions, under the supervision of our SmartViser technology executives with their immense operator and media test knowledge, automation, and battery performance expertise.
Our testing criteria includes common daily life activities, such as:
Using the Web
Video and music streaming
Utilising social networks
Picture & video capture
Do you work with Smartphone manufacturers?
ViserMark part of SmartViser has a long history of working together with Smartphone manufacturers since the company was founded in 2014. We help Smartphone manufacturers test and improve the quality of their devices using viSer test automation solution. More recently we have several test services to help them further improve the quality and performance of their Smartphones.
Many manufacturers will ask us to perform testing on early versions of Software and product in order to improve areas like battery life and performance as we are able to provide them a detailed break The ViserMark testing team are independent and will run the same strict protocol on the final version before being released in the market.
Do you test on different screen refresh rates?
The Smartphone screen affects immensely the battery performance. We check on all available refresh rate options and resolutions and the final score is an average of those. The screen refresh rate is measured in Hertz (Hz) and it counts the number of times the display refreshes every second it is on. A 60Hz display refreshes 60 times per second.
For some manufacturers you get the option to choose from 60Hz or 120Hz. In the reviews you will be able to see the score with each setting and the final score is the average. In most cases a lower refresh rate will give you more battery life.